We send orders by post operators: Nova Poshta, UkrPoshta, Mist Express, Rozetka.
Also, your client can pick up his order in our warehouse.
If you created an order in your personal account before 4:00 p.m. on weekdays, or before 3:00 p.m. on Saturday, or before 1:00 p.m. on Sunday, it will be sent on the same day, if after, then on the next
Orders are shipped every day, without weekends.
By default, orders are completed in standard packaging (courier package, bubble wrap, stretch wrap) - it's free!
If other packaging is needed, inform your personal manager about it.
You can use our services for any number of orders. Even without orders at all! (In case you only need to store your goods).
Payment for order processing is the only mandatory payment for our services.
In addition to this payment, only additional services are paid if you need them.
For example: a call center call or extra space for your goods in our warehouse.
Payment for order processing is charged after sending each order from your balance in your account.
You can replenish the balance in your personal account online.
If shipments occur on our behalf and we receive money for the
sale of goods from your customers, this money will be credited to your balance and payment for services will be charged to them.
Yes of course! If we make shipments on our behalf, we can receive cash on delivery from your customers. They are credited to your balance in your account and you can withdraw them to the bank card at any time. The commission for withdrawing funds from the balance sheet is 2%.
We will pay for the delivery of goods to postal operators, if necessary. This money will be removed from the balance of your personal account.
"HiroG" group provides comprehensive services for online stores: sending orders, storage of goods, order picking in accordance with the requirements, etc.
